Your trust matters.

1. Information we collect

We may collect information such as:

• Contact details (such as name and email)
• Account information and preferences
• Conversation and interaction data you provide to Arovi
• Device, usage, and diagnostics information to improve reliability and performance

2. How we use your information

We use information to:

• Provide and operate the Arovi service
• Personalize your companion experience
• Improve product quality and user safety
• Respond to support requests and service issues
• Comply with legal obligations

3. Data sharing

We do not sell your personal data. We may share data with trusted service providers that support hosting, analytics, communications, security, and support operations under contractual confidentiality.

4. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account data by contacting us.

5. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to certain processing. Contact us to submit a request.

6. Security

We use administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is perfectly secure, but we continuously improve our protections.

7. International data transfers

Your information may be processed in countries outside your place of residence. Where required, we apply appropriate safeguards for cross-border transfers.

8. Children's privacy

Arovi is not directed to children under 13 (or older age where required by local law), and we do not knowingly collect personal data from children without appropriate consent.

9. Updates to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date and, when required, provide additional notice.

10. Contact

Questions about this policy can be sent to hello@arovi.app.